Return Policy
Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied, we are happy to offer a return service. Please read the following return policy carefully:
Return Period
You can request a return within 30 days of receiving the item.
Return Conditions
The item must be unused and in its original packaging.
Please ensure the item is not damaged or stained.
Return Process
Please contact our customer service team to obtain a return authorization.
Return the item along with the original invoice or proof of purchase.
Refund Policy
Refunds will be processed within 7 business days after the return.
Refunds will be credited back to the original payment method.
If the item is defective or damaged, the refund will include shipping costs.
Exchange Policy
If you wish to exchange the item, please indicate this when returning the item.
For exchanges, you can choose the same or a different item.
Customer Service
If you have any questions, please contact our customer service team.
Customer service phone: 773-219-7441
Customer service email: [email protected]